Privacy policy
Effective Date: 02 June 2026
Vihaan Wholesale Trading values customer privacy and is committed to protecting personal information shared with us during business transactions.
By accessing our services, placing orders or communicating with us, customer agrees to the terms mentioned below.
Information We Collect
We may collect the following information for business purposes:
Customer name
Mobile number
Email address
Billing and shipping address
GST details, if applicable
Payment details and transaction records
Order history and communication records
Purpose of Information Collection
Customer information is collected only for:
Order processing and dispatch
Payment verification
Customer support and communication
Business record maintenance
Legal and compliance requirements
Sharing shipping details with courier/logistics partners
Data Protection
We take reasonable business measures to protect customer information from unauthorized access, misuse or disclosure.
However, internet transmission and electronic storage methods are not fully secure. Therefore, absolute security cannot be guaranteed.
Information Sharing
We do not sell customer personal information to unauthorized third parties.
Information may be shared only with:
Courier and logistics partners
Payment gateway providers
Legal or government authorities if required under applicable Indian law
Service providers assisting in business operations
Payment Information
Online payments are processed through third-party payment providers.
Vihaan Wholesale Trading does not store complete debit card, credit card or banking credentials on our systems.
Cookies & Digital Tracking
Our website, catalog systems or social media pages may use cookies, analytics tools or tracking technologies to improve user experience and business services.
Customers may disable cookies through browser settings if preferred.
Customer Responsibility
Customer is responsible for providing correct and updated details during order placement.
Vihaan Wholesale Trading shall not be responsible for issues caused due to incorrect information provided by customer.
Limitation of Liability
To the maximum extent permitted under applicable Indian law:
Vihaan Wholesale Trading shall not be liable for any direct, indirect, incidental, special or consequential loss arising from use of our products or services.
We are not responsible for courier delays, transit damages, natural disasters, government actions, strikes, cyber issues or circumstances beyond our reasonable control.
Product suitability, resale performance and commercial usage remain customer responsibility.
Customers are advised to independently verify product suitability before resale or commercial use.
Intellectual Property Protection
All logos, brand names, product photos, videos, catalogs, reels, watermark designs and promotional materials belong exclusively to Vihaan Wholesale Trading.
Unauthorized copying, editing, reproduction, online resale using our photoshoot content or misuse of trademark/brand identity is strictly prohibited and may result in legal action under applicable intellectual property laws.
Data Retention
Customer records and transaction details may be retained for accounting, taxation, legal and business compliance purposes as required under Indian law.
Third Party Platforms
We may operate through WhatsApp, Instagram, websites, marketplaces or other third party platforms.
We are not responsible for privacy practices, technical failures or security policies of external platforms.
Policy Updates
Vihaan Wholesale Trading reserves the right to modify, update or revise this Privacy Policy at any time without prior notice.
Updated policy terms become effective immediately upon publication.
Governing Law & Jurisdiction
This Privacy Policy shall be governed in accordance with applicable laws of India.
Any dispute arising shall be subject to jurisdiction of courts located in our business operating jurisdiction only.
Contact Information
For privacy related concerns or policy clarification, customers may contact Vihaan Wholesale Trading directly through our official business communication channels.